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Features

Every feature your park
needs in one platform.

ParkSphere replaces a stack of separate booking, maintenance, food, owner and analytics tools. Built mobile-first, deployable in days, supported by people who run real software for a living.

Interactive park map

See every pitch,
live and in colour

A real-time Mapbox-powered map of your entire park. Every pitch and facility updates instantly as status changes — occupied, available, or in maintenance. Staff route jobs from it. Guests navigate with it.

  • Live pitch status — occupied, available, maintenance
  • Clickable pitches show booking and guest details
  • Delivery staff see optimal routing to each order
  • Guest-facing version built into the mobile app
Park map — Seabreeze
ZONE A
ZONE B
ZONE C
OccupiedAvailableMaintenance
Food & drink ordering

Order food,
delivered to the pitch

Guests browse menus and order food and drinks from the guest app. Orders are delivered to their pitch, lodge, or table. Staff work from a live kitchen board — no lost tickets, no missed orders.

  • Multi-outlet menus — restaurant, bar, café, takeaway
  • Deliver to pitch number, lodge or table
  • Live kitchen display for staff with status updates
  • Real-time tracking for guests in the app
  • Increases on-park revenue with zero staff overhead
Food orders — live
Outlets today
The Anchor Bar & Kitchen
12 orders · avg 18 min
Open
Seaside Café
6 orders · avg 12 min
Busy
Live orders
#23
Full English · 2× Coffee
Pitch B-14 · Sarah K.
Delivering
#24
Fish & Chips · Lemonade
Lodge 7 · Tom W.
Ready
#25
Burger · Chips · 2× Beer
Pitch A-03 · Marcus P.
Preparing
Maintenance management

Jobs resolved faster,
nothing falls through

Guests report faults directly from their phone. Jobs are categorised automatically, assigned with SLA timers, and tracked from open to sign-off. Staff get a clear mobile queue — no paper, no WhatsApp chains.

  • Guests raise faults from the guest app instantly
  • SLA timers — critical 4h, high 24h, medium 72h
  • Photo uploads before and after completion
  • Cost and parts tracking per job
  • Manager sign-off with full audit trail
Maintenance board
Open 3
Electrical fault — pitch B14
Critical · 2h left
Hot water — shower block 2
High · 18h left
Grass levelling — C08
Low · 5 days
Assigned 2
Gas inspection — D zone
Dave T.
Cleaning — unit A-04
Sarah M.
Done today 4
Drain — pitch A09
✓ 09:14
Bin collection
✓ 11:30
Fence repair east
✓ 14:05
Guest loyalty programme

Turn one-stay guests
into regulars

Guests earn points on every pound spent on-park — food, activities, extras. Points redeem against future stays or park credit. Drives direct bookings over time and reduces OTA commission dependency.

  • Points earned on food, activities and extras
  • Silver, Gold and Platinum guest tiers
  • Early check-in, free upgrades and perks as rewards
  • Reduces OTA dependency over time
  • Built-in loyalty, still rare among UK park platforms
Loyalty — guest overview
Sarah & Tom Johnson
2,840 pts
Gold
Progress to Platinum2,840 / 5,000
4 stays · Last visit May 2026 · Direct booker
Marcus & Claire Patel
680 pts
Silver
Progress to Gold680 / 2,000
1st stay · Arrived today

More included as standard

Channel-sync ready

Booking.com and Pitchup sync in active development; Airbnb and Hoseasons planned. See roadmap.

Guest mobile app

Park info, map, food ordering, fault reporting and loyalty.

Staff scheduling

Shifts, holidays, swap requests and time tracking.

Owner statements

Automated monthly statements, no spreadsheets, no chasing.

Activity bookings

Pool, sauna, pitch-and-putt, kids' club — bookable from the app.

Reporting

Occupancy, ADR, RevPAR, food covers, maintenance SLA and more.

UK data residency

Hosted in UK regions. UK GDPR aligned. We never sell guest data.

Open API

Webhooks and REST API for accountancy, EPOS and BI integrations.

Frequently asked questions

Does ParkSphere include an online booking engine?

Yes. ParkSphere ships with a real-time online booking engine, and guests book directly on your own website with no commission per booking. It is built channel-sync-ready: Booking.com and Pitchup sync are in active development, with Airbnb and Hoseasons planned. See our integrations roadmap for the current status of each channel.

Can guests order food to their pitch from a phone?

Yes. The guest mobile app supports multi-outlet menus (restaurant, bar, café, takeaway). Orders deliver to pitch number, lodge or table, and staff work from a live kitchen display board.

How does maintenance management work?

Guests raise faults from the guest app. Jobs are categorised, assigned with SLA timers (4h/24h/72h), and tracked from open through to manager sign-off with photo audit trail and parts/cost tracking.

Is there an owner portal for caravan and lodge owners?

Yes. The owner and resident portal includes statements, sub-letting bookings, news, fault reporting and document storage. It removes the need for paper statements and email chains.

Does ParkSphere support multi-park operators?

Yes. The Enterprise tier includes a multi-park dashboard with consolidated reporting across sites, central staff and shift management, and group-wide analytics.

See it on your park's real layout.

Our 30-minute demo uses your actual park map and pitch types — not a generic sandbox.

See ParkSphere on your park — a 30-min walkthrough with the founder.

Book a walkthroughor start a free trial